Fax Cover Sheet Template "From" Text is Truncated (124833)



The information in this article applies to:

  • Microsoft Works 3.0
  • Microsoft Works 3.0a
  • Microsoft Works 3.0b

This article was previously published under Q124833

SYMPTOMS

In the Fax Cover Sheet template in Works 3.0, the "From/Von/De" text may be displayed and printed as "Fom/Von/De," where the text contains a half space between the "F" and the "o" and is missing the "r" in "From."

CAUSE

This problem occurs because the "From/Von/De" text is entered twice, once in cell H12 and once in cell I12.

RESOLUTION

To correct this problem, remove the duplicate entry in cell I12, and then save this change to your template, using the following steps:
  1. Open the Fax Cover Sheet template and highlight cell I12.

    NOTE: The Fax Cover Sheet template is located in the AutoStart Business template group, in the Documents category.
  2. From the Format menu, choose Protection.
  3. In the Protection dialog box, clear the Locked check box, and choose OK.
  4. Press the DELETE key to delete the contents of cell I12.

    The "From/Von/De" text will still exist in cell H12 and should now be displayed correctly.
  5. From the Format menu, choose Protection, and then select the Locked check box, and choose OK.
  6. From the File menu, choose Save As.
  7. Choose the Template button.
  8. Choose the OK button to accept the same name, and choose OK again to replace the existing template.
You should now be able to display and print the template correctly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Works for Windows, versions 3.0, 3.0a, and 3.0b. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MajorLast Reviewed:9/24/2003
Keywords:KB124833