CONN: CNU Err Msg: No Gateway Driver Loaded (124802)


The information in this article applies to:

  • Microsoft Mail Connection Gateway 3.2
This article was previously published under Q124802

SYMPTOMS

While running Connection Name Utility (CNU), an error message may appear:
No Microsoft gateway driver loaded
When you choose OK, CNU exits.

CAUSE

The connection name input file in the System folder's Preferences folder contains an update from the Directory Synchronization (DirSync) server that has names from the Macintosh Mail server in it. These names cannot be processed when Fault Tolerant is cleared in CNU, in the Application dialog box.

STATUS

Microsoft has confirmed this to be a problem in Connection Gateway version 3.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

To resolve this problem, follow these steps:

  1. Remove the connection name input file from the System folder's Preferences folder.
  2. Start CNU choose Application from the Configure menu.
  3. Select Fault Tolerant and choose OK.
  4. Exit CNU.
  5. Place the connection name input file back into the Preferences folder.
  6. Restart CNU.
Modification Type:MajorLast Reviewed:11/10/1999
Keywords:KB124802
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