Custom Forms Not Available for Selection in Epson LQ-850 (124733)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 4.0
This article was previously published under Q124733 SYMPTOMS
After you create a custom form (copy of Letter or Legal) for an Epson LQ-
850 or FX-850 printer in Windows NT, it may not be available in the list of
form names.
CAUSE
This problem occurs if the height value of the paper size changes while the
width value remains the same (or width value is greater than 8.00 inches).
WORKAROUND
To work around this problem, do one of the following:
- Use the Epson LQ-1050 printer driver for printer emulation.
- Change the Width value of the paper size to 8.00 inches or below if you
change the Height value of paper size.
STATUS
Microsoft has confirmed this to be a problem in Windows NT Workstation and
Server versions 3.51 and 4.0. We are researching this problem and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
The Epson products discussed here are manufactured by Seiko Epson
Corporation, Inc., a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 5/6/2003 |
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| Keywords: | kbprint KB124733 |
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