XL: GP Fault Opening Multiplan Files with External Links (124088)

SYMPTOMS

In the versions of Microsoft Excel mentioned above, if you open a Multiplan file that contains external links, your computer may appear to hang or the following error may be generated:

Excel has Caused a General Protection Fault Error in Module XLCONVMP.DLL

CAUSE

This problem occurs when you open a Multiplan file containing external links. This problem occurs with Multiplan 3.x and 4.2 files.

NOTE: This problem does not occur if the file contains internal links and no external links.

WORKAROUND

To work around this problem, use any of the following methods.

Method 1. In Multiplan, remove the external links before you open the files in Microsoft Excel version 5.0. After you open the files, reestablish the links in Microsoft Excel.

Method 2. In Multiplan, save the files in SYLK format. Open the file in Microsoft Excel version 4.0, and save the file in Microsoft Excel version 4.0 format. The file can then be successfully opened into Microsoft Excel version 5.0.

CAUTION: Do not open the SYLK formatted file directly in Microsoft Excel version 5.0. If you do this, groups of similar formulas may be converted into a single array formula that displays incorrect results.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

109297 : XL5: Formulas Incorrect When File Saved in SYLK Format

147272 : XL7: Cannot Open Multiplan Files