3COM EtherLink III NIC Intermittently Fails to Start (123816)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q123816

SYMPTOMS

When you start Windows NT version 3.5 or 3.51 with a 3Com EtherLink III (3C509)network adapter, the network adapter driver (ELNK3.SYS) may fail to recognize the network adapter and then display the following error message:
At least one service or driver failed during system startup.
The following is logged in the Event Viewer:
Event ID: 5012 Source: ELNK31 Type: Error
Description: The I/O address supplied does not match the jumpers on the adapter.

Event ID: 5003 Source: ELNK31 Type: Error
Description: Could not find an adapter.

WORKAROUND

To work around this problem, shut down and restart Windows NT to re- initialize the network adapter driver with the device. If the problem persists, use another network adapter.

The EtherLink III product discussed here is manufactured by 3Com Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:12/15/2003
Keywords:kb3rdparty KB123816
©2003 Microsoft Corporation. All rights reserved.