Troubleshooting "The Dependency Service or Group..." Errors (123742)



The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5

This article was previously published under Q123742
When you run Windows NT Setup, the following error message appears:
The dependency service or group failed to start. This error prevented the network from starting.
This error can be caused by:

  • An IRQ conflict involving a network interface card (NIC).
  • An I/O port address conflict involving a NIC.
  • A NIC that is not on the hardware compatibility list (HCL).
  • A corrupt NIC driver.
  • A failing or broken NIC.
  • An incorrect pairing of the NIC and NIC driver.

Modification Type:MajorLast Reviewed:12/15/2003
Keywords:kberrmsg kbprb kbsetup kbtshoot KB123742