Canceling the Network Install Wizard Causes Error on Restart (123694)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q123694

SYMPTOMS

If you try to add a network client, adapter, protocol, or service, and you click the Cancel button before the Network Install Wizard is finished copying files, you receive an error message when Windows 95 restarts.

A variety of error messages can be generated. Examples include the following messages:
The driver file could not be found.
Error loading device driver.

CAUSE

The error message is displayed because the registry has been updated with the new information but the corresponding files were not copied.

RESOLUTION

Start Windows 95 in Safe mode by pressing the F5 key when you see the "Starting Windows 95" message.

After Windows 95 has started, use one of these methods to eliminate the error messages:
  • Remove the component you just attempted to add.
  • Allow the files to be copied to your hard disk when you are prompted.
You can perform either method from within the Network Install Wizard.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

You may also encounter this error because you originally installed Windows 95 from a network resource that is no longer available, or you no longer have the appropriate access privileges.

If this is the case, you should:
  • Obtain the appropriate access privileges to the network resource.
  • Install the new components from Windows 95 disks or CD-ROM.
Modification Type:MajorLast Reviewed:12/17/2000
Keywords:KB123694
©2002 Microsoft Corporation. All rights reserved.