PRB: How to Handle the "invalid serial number" Error (123469)


The information in this article applies to:

  • Microsoft SourceSafe for MS-DOS 2.0x
  • Microsoft SourceSafe for MS-DOS 3.01
  • Microsoft SourceSafe for MS-DOS 3.02
  • Microsoft SourceSafe for Windows 2.0x
  • Microsoft SourceSafe for Windows 3.01
  • Microsoft SourceSafe for Windows 3.02
  • Microsoft SourceSafe for Macintosh 2.0x
  • Microsoft SourceSafe for Macintosh 3.01
  • Microsoft SourceSafe for Macintosh 3.02
  • Microsoft SourceSafe for Windows NT 2.0x
  • Microsoft SourceSafe for Windows NT 3.01
  • Microsoft SourceSafe for Windows NT 3.02
  • Microsoft SourceSafe for UNIX 2.0x
  • Microsoft SourceSafe for UNIX 3.01
  • Microsoft SourceSafe for UNIX 3.02
This article was previously published under Q123469

SYMPTOMS

The error "invalid serial number" occurs when a DEMO serial number has expired.

RESOLUTION

Issue a updated serial number by following these steps:

  1. Run SERIALIZ on the computer with outdated serial number. For example:

    C:\SS\ADMIN\SERIALIZ <data directory>

    This command gives a list of current serial numbers.
  2. Install a new serial number. For example:

    C:\SS\ADMIN\SERIALIZ <data directory> -s<serial_num>

You can also reinstall the demo diskette to restart the 30 day period.
Modification Type:MajorLast Reviewed:12/9/2003
Keywords:kberrmsg kbprb kbusage KB123469
©2003 Microsoft Corporation. All rights reserved.