Can't Recognize Beyond 64MB RAM on ALR Evolution Pentium (123368)


The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q123368

SYMPTOMS

Windows NT is only able to recognize and use the first 64MB of RAM on ALR Pentium Evolution V-Q/60 and Evolution V-Q/66 computers.

CAUSE

These ALR Pentium computers have a Phoenix BIOS revision of 1.00.26b. ALR confirms that programs attempting to access the BIOS through INT15 calls are able to access only up to 64MB of RAM. The ALR Pentium Evolution series computers are shipped with 256MB of RAM.

RESOLUTION

In order to correct this problem, upgrade the Phoenix BIOS to revision 1.00.35b. Contact ALR Technical Support at (714) 581-6770 or (800) 257-1230 for more information.



The ALR products discussed here are manufactured by Advanced Logic Research, Inc. (ALR), a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:5/6/2003
Keywords:KB123368
©2002 Microsoft Corporation. All rights reserved.