Windows 95 Err Msg: The Above Model Is Not Supported By... (123164)
The information in this article applies to:
This article was previously published under Q123164 SYMPTOMS
When you try to print from Wilson WindowWare WinCheck 3.0, you receive the
following error message:
The above model is not supported by this driver. Default to
<printer name>.
CAUSE
WinCheck uses the name of the printer driver instead of the printer model
name when it calls ExtDeviceMode. If you are using a printer that is not
the first model name listed in the driver file, you receive the above error
message.
WORKAROUND
When you click OK after reading the above error message, you can still
print; however, you cannot change options such as the paper size, paper
source, resolution, and so on.
MORE INFORMATION
Wilson WindowWare is aware of this problem. This situation is most likely
caused by design changes in Windows 95. Microsoft has confirmed that it is
not caused by a problem in Windows 95. For more information about resolving
this issue, call Wilson WindowWare at (800) 762-8383.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | KB123164 |
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