Windows 95 Err Msg: Setup Error G1. Windows Setup Cannot... (123096)

SYMPTOMS

After you type setup to start the Microsoft Windows 95 Setup program, you may receive the following error message:

Setup Warning G1: Setup cannot run from MS-DOS with EMM386.EXE or other memory managers (such as QEMM or 386Max) running on your computer. If Windows is on your computer, run Setup from Windows. Otherwise, remove the memory manager from your CONFIG.SYS file, and then restart your computer before running Setup. After Windows 95 is installed, you can safely add the memory manager back to your CONFIG.SYS file.

CAUSE

Some Gateway 2000 computers are equipped with BIOS chip sets that cause this error message to appear when you run Setup from MS-DOS and you are loading EMM386.EXE, or a similar memory manager, in the CONFIG.SYS file.

WORKAROUND

To work around this error message:

Remove EMM386.EXE (or the similar memory manager) before you run Setup.

-or-
Run Setup from within Windows (for example, perform an upgrade over a previous version of Windows or Windows for Workgroups).

-or-
Upgrade the BIOS in your computer.

MORE INFORMATION

It is uncertain exactly which BIOS manufacturers and versions cause this error message; however, it has been reported with the following BIOS chip sets:

Phoenix 486 ROM BIOS Plus dated 1/15/88