SMS Err Msg: PowerPoint Could Not Locate or Start the Quick.... (122989)


The information in this article applies to:

  • Microsoft Systems Management Server 1.0
  • Microsoft Systems Management Server 1.1
This article was previously published under Q122989

SYMPTOMS

When you start a shared version of Microsoft PowerPoint Quick Viewer, the following error message appears:
PowerPoint could not locate or start the Quick Preview. It can be installed using PowerPoint Setup.
When you attempt to start PowerPoint Quick Viewer a second time, the application runs fine.

CAUSE

This problem is caused by a communication failure between AppStart and Quick Preview in correctly distinguishing a busy condition from a failure to launch the application.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbArtTypeINF kbnetwork KB122989
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