Windows NT Setup May Fail on IBM 8640-OP* (122921)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q122921
3.50
WINDOWS
kbhw

SYMPTOMS

Windows NT version 3.5 Setup may not complete installation on IBM 8640-OP* computers. Setup stops responding (hangs) when it reboots to the graphical user interface (GUI) portion of Setup. No error message appears.

CAUSE

The IBM 8640-OP* computer is equipped with an IBM PCI SCSI adapter that is not currently supported by Windows NT version 3.5. The standard equipment video card is also manufactured by IBM and does not work with Windows NT version 3.5.

This computer is on the Hardware Compatibility List (HCL) for Windows NT version 3.5, but this does not include the standard SCSI and video card.

WORKAROUND

The only workaround for this problem at this time is to install a video card and a SCSI adapter that are supported by Windows NT version 3.5.



The IBM products discussed here are manufactured by International Business Machines Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/23/2003
Keywords:KB122921
©2003 Microsoft Corporation. All rights reserved.