PC DirSync: Files to Check If IMPORT.EXE Does Not Complete (122750)

SYMPTOMS

While the last step (T3) of directory synchronization (Dir-Sync) is being performed on a Microsoft Mail for PC Networks postoffice, the Import program (IMPORT.EXE) may fail with an error message in the DIRSYNC.LOG file, indicating a problem with one of the transaction files.

CAUSE

When Dir-Sync processes are NOT actively being performed against a postoffice, the following files, located in the GLB subdirectory, should all be zero bytes in length:

USRTRANS.GLB
NMETRANS.GLB
GWTRANS.GLB
SRVTRANS.GLB

Likewise, the following files should not exist at all in the GLB subdirectory if Dir-Sync is NOT being performed against a postoffice:

IUSRTRAN.GLB
INMETRAN.GLB
IGWTRANS.GLB
SRVUPDS.GLB
REQUPDS.GLB
SORTxxxx.GLB (where xxxx is a number)
ILOCAL.GLB
INDEX.GLB

On occasion, because of network or other problems, IMPORT.EXE will not complete successfully (logging an error message in the DIRSYNC.LOG file). While Dir-Sync is NOT actively occurring, you may find one or more of the files that should be zero bytes in length will actually have some size (greater than zero).

RESOLUTION

To resolve this problem, try the following options:

Run IMPORT.EXE against the postoffice and see if the Import process will successfully complete:
import admin -p<password> -y -q -d<drive_letter>
If IMPORT.EXE fails again, zero out the file(s) that have a size greater than zero bytes, with the MS-DOS TYPE command
type nul > <filename>
where <filename> is SRVTRANS.GLB, USRTRANS.GLB, NMETRANS.GLB, or GWTRANS.GLB.

If, while Dir-Sync is NOT being actively performed on a postoffice, any of the files that should not exist in the GLB subdirectory of the Mail database (listed above) actually do exist, you should delete those files.

Another file to check, which may occassionaly cause problems with the IMPORT.EXE process, is the RESYNC.GLB. If a RESYNC.GLB file exists in the GLB subdirectory of the postoffice and IMPORT.EXE with the -Q option does not properly process this file (RESYNC.GLB should automatically be deleted from the GLB subdirectory by IMPORT.EXE), the administrator should manually delete this file.

REFERENCES

For more information, please see the "Directory Synchronization (Dir-Sync)" document. For the text of this document and/or for more information about how to obtain it, please see the following article in the Microsoft Knowledge Base:

96060 PC DirSync: Directory Synchronization (Dir-Sync)