Using the Microcom 14400 Deskporte ES Series with AWFAX (122465)


The information in this article applies to:

  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q122465

SYMPTOMS

You receive one of the following error messages when you try to use a Microcom 14400 Deskporte ES Series fax modem with Microsoft At Work PC Fax:
  • Too many Serial COM errors. Your COM port does not support this higher baud rate.

    -or-
  • General failure in EFAXPUMP.INI.
NOTE: These error messages are returned as a System Administrator messages in Microsoft Mail.

CAUSE

These errors occur when the SetupCommand entry in the EFAXPUMP.INI file is incorrect.

RESOLUTION

The Microcom 14,400 Deskporte ES Series fax modem may function properly with Microsoft At Work PC Fax using the following setup command 
   SetupCommand = AT&F E0 V1 Q0 &C1 &D3 &D2 &S0=0 S7=255 S8=2 <X>4 &K4
where <X> is the COM port on which the fax modem resides.

Add the above entry to the EFAXPUMP.INI file in the [comx] section.

MORE INFORMATION

The Microcom 14,400 ES Deskporte fax modem is both Class 1 and Class 2 compatible. Without the above SetupCommand entry, either you cannot send faxes at all, or you can send one fax only. This depends on the class to which the fax modem is set.
  • If the Microcom 14400 is set up to be a Class 1 fax modem, you cannot send any faxes.
  • If the Microcom 14400 is set up to be a Class 2 fax modem, you can send one fax only.
To find the class of the fax modem, open the EFAXPUMP.INI file in Microsoft Write and choose No Conversion. The fax modem class is designated by the following EFAXPUMP.INI entry 
FixModemClass=<y>
where <y> designates the class of the fax modem.

The 14400 Deskporte ES Series fax modem is manufactured by Microcom, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:10/30/1999
Keywords:KB122465
©2002 Microsoft Corporation. All rights reserved.