Err Msg: Cannot Load Catalog From Tape (122440)



The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0

This article was previously published under Q122440

SYMPTOMS

When you use the Windows NT Backup program (NTBACKUP.EXE) with any tape device connected to a QLogic PCI SCSI adapter on a PCI bus, the following error message may appear:
Cannot load catalog from tape

CAUSE

There is a problem with the SCSI adapter driver for the QLogic PCI SCSI adapter.

RESOLUTION

To work around this problem, do one of the following:

  • Use another supported SCSI adapter. Refer to the Windows NT version 3.5 Hardware Compatibility List.

    -or-
  • Call QLogic Technical Support at (800) 737-6524 for more information.
The QLogic product discussed here is manufactured by QLogic, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:5/6/2003
Keywords:KB122440