Subdocuments Not Recognized Converting WinWord/MacWord (122404)



The information in this article applies to:

  • Microsoft Word 98 Macintosh Edition
  • Microsoft Word 97 for Windows
  • Microsoft Word for Windows 6.0
  • Microsoft Word for Windows 6.0a
  • Microsoft Word for Windows 6.0c
  • Microsoft Word for the Macintosh 6.0
  • Microsoft Word for the Macintosh 6.0.1
  • Microsoft Word for the Macintosh 6.0.1a

This article was previously published under Q122404

SYMPTOMS

A document created using the Master Document feature in Word for the Macintosh version 6.x or later is not converted properly when you open it in Word for Windows version 6.x or later. Instead, you receive the following error message during conversion:
The subdocument: <path>\<file name> is missing. Do you want to open the master document without the subdocument?
In this error message, the path and file name are truncated to eight characters with a three-character extension. Each folder (directory) and the file name are preceded by an exclamation point (!).

CAUSE

Word is searching for the subdocuments based on their original path and file names and, hence, does not recognize the names given to the subdocuments during the conversion process.

WORKAROUND

To recover the functionality of the master document, you must reinsert the subdocuments. As you reinsert each subdocument, you are providing Word with the current path and file name of each subdocument.

MORE INFORMATION

For more information about master documents, please see the following articles in the Microsoft Knowledge Base:

105550 WD: Error Message: "The Subdocument Is Missing..."

119514 WD: Errors in Cross-References in Master Document or Subdocument

REFERENCES

"Microsoft Word User's Guide," version 6.0, document number WB51157-1093, pages 547-567

Modification Type:MajorLast Reviewed:11/25/2003
Keywords:kberrmsg kbinterop kbprb KB122404