NEC CDR-500 and CDR-600 May Require Firmware Upgrade (122319)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q122319
3.50
WINDOWS
kb3rdparty

SYMPTOMS

When you install or access an NEC CDR-500 (3Xi) or NEC CDR-600 (3Xe) CD-ROM in Windows NT version 3.5, problems may occur.

CAUSE

Problems may occur if the NEC SCSI CD-ROM is configured as a SCSI-2 device.

RESOLUTION

To correct this problem, do one of the following:

  • Configure the NEC SCSI CD-ROM as a SCSI-1 device.

    -or-
  • Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Contact NEC Technical Support for version 2.5 or later of the CD-ROM firmware to make it work as a SCSI-2 device. The number for NEC Technical Support is (800) 632-4525.
The NEC products discussed here are manufactured by NEC Technologies, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:KB122319
©2003 Microsoft Corporation. All rights reserved.