Err Msg: The Remoteboot Service Service Returned... (122200)


The information in this article applies to:

  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q122200
3.50
WINDOWS
kbtool

SYMPTOMS

When you attempt to start the Windows NT Server version 3.5 Remoteboot service from the Services portion of Control Panel, the following error message may appear:
The Remoteboot Service service returned service specific error 2612


When you attempt to start the Remoteboot service from a command line with the NET START REMOTEBOOT command, the following error message appears:
A service specific error occurred: 2612


In addition, the following event messages appear in Event Viewer:
Event ID: 5766, Source: RemoteBoot, Type: Error Description: Service failed to initialize from its database. The database may be missing or corrupted. Service will attempt restoring the database from the backup.

Event ID: 5767, Source: RemoteBoot, Type: Error Description: Service failed to restore its database from the backup. Service will not start.

Event ID: 7024, Source: Service Control Manager, Type: Error Description: The Remoteboot Service service terminated with service-specific error 2612.

CAUSE

This problem occurs because the MDB extension files in the server's %SystemRoot%\RPL directory and in the %SystemRoot%\RPL\Backup directory are corrupt, read-only, or non-existent.

RESOLUTION

To enable the Remoteboot service, use the following procedure:

  1. Make sure that the MDB extension files are not marked read-only.
  2. Assuming that SYSTEM.MDB and RPLSVC.MDB are located in the %SystemRoot%\RPL and %SystemRoot%\RPL\Backup directories and are not marked read-only, the files are probably corrupt. If so, either delete or rename the *.MDB files.
  3. Copy the MDB extension files from the CLIENTS\RPL directory on the Windows NT Server version 3.5 Installation CD-ROM. Make sure to remove the read-only attributes after copying the files.
  4. Restart the Remoteboot service.
  5. Backup the Remoteboot database by choosing BackupDatabase from the Configure menu of Remoteboot Manager.
Modification Type:MajorLast Reviewed:5/6/2003
Keywords:KB122200
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