PPT: "Server Not Found" Error Editing 3.0 Slide in 4.0 (119842)


The information in this article applies to:

  • Microsoft PowerPoint for Windows 4.0
  • Microsoft PowerPoint for Windows 4.0a
  • Microsoft PowerPoint for Windows 4.0c
  • Microsoft PowerPoint for Windows 95
This article was previously published under Q119842

SYMPTOMS

When you edit a graph from a PowerPoint 3.0 presentation using PowerPoint 4.0, you may receive the following error: The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed.

CAUSE

This will occur if the following two circumstances are true:
  1. Microsoft Graph version 3.0 was never installed on your machine.
  2. The PowerPoint 4.0 Setup option to automatically update Graph 3.0 objects to Graph 5.0 was not chosen.

RESOLUTION

You can configure Microsoft Graph 5.0 so that it can open Graph 3.0 objects. To do this, double-click the Graph AutoConvert icon, which can be found in your PowerPoint group in Program Manager. Choose the On button.

MORE INFORMATION

During the setup of PowerPoint 4.0, there is an option to automatically convert graphs made by Graph version 3.0 to Graph version 5.0. This includes a warning that PowerPoint 3.0 presentations opened in PowerPoint 4.0 may no longer be compatible with PowerPoint 3.0.

If the choice is made not to automatically convert graphs, PowerPoint 3.0 presentations opened by PowerPoint 4.0 will contain graphs that will use Microsoft Graph version 3.0 for editing. If Graph 3.0 is not installed on the computer, you will receive the above error message.

If you use the Graph AutoConvert program to activate auto-conversion, all Graph version 3.0 graphs will update to version 5.0 and allow the installed version of Graph to edit them.
Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbconversion kbinterop kbprb KB119842
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