PC Win: SMTP Address Generates a Non-Delivery Report (119645)
The information in this article applies to:
- Microsoft Mail for Windows 3.2
This article was previously published under Q119645 SYMPTOMS
When the Windows client receives a message from the SMTP gateway that
contains a comma in the comment field of the address in the To: or Cc:
field, the address is delimited by the comma and a Non-Delivery report is
generated. No mail is misdirected or lost.
CAUSE
The Windows client incorrectly uses the comma to delimit the address on the
To: or Cc: field. For example
To:<Administrator (comment,comment)>
becomes two addresses resulting in
The portion of the address following the comma is treated as a bad address
and a Non-Delivery report is generated.
RESOLUTION
The sender should edit the address in the To: or Cc: field and exclude
commas in addresses.
The address appears correctly in the MS-DOS client until the Mail for
Windows client accesses the message. To read the message, use the MS-DOS
client.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft
Mail for PC Networks. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 11/20/1999 |
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| Keywords: | KB119645 |
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