Templates Created on Workstation Lose Macros and Buttons (119629)
The information in this article applies to:
- Microsoft Word for Windows 6.0
- Microsoft Word for Windows 6.0a
- Microsoft Word for Windows 6.0c
- Microsoft Word for Windows 95
This article was previously published under Q119629 SYMPTOMS
When a custom template is copied from a workstation to a shared directory
on a server, the macros and buttons created for that custom template are
not available to other network users.
CAUSE
The custom template was first created as a document based on the Normal
template located on a workstation and later saved as a template. As a
result, all macros and buttons that were created in this template are
stored globally in the Normal template on the originating workstation.
When the template is moved to a shared directory, the macros and buttons
are not retained as part of the new template. When another user on another
workstation creates a document based on this template, the original Normal
template is not available, and hence none of the macros or buttons are
available. This behavior is by design.
RESOLUTION
Method 1: Create the template as a template initially rather than as a
document. To do this, choose New from the File menu, select the
Normal template, choose the Template option, and then choose the
OK button. All macros and toolbar buttons will be stored in your
new template and will move with the template when you copy it to
the server.
Method 2: If a user has already created a custom template and that template
was based on his or her Normal template, rename the NORMAL.DOT on
each workstation, then copy the Normal template from the
workstation where the template was originally created. If there
are too many workstations, each user can rename his or her
NORMAL.DOT and download the correct one across the network.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbtemplate KB119629 |
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