WD6x: Power Macintosh Hangs When Using Word's Examples and Demos (119622)
The information in this article applies to:
- Microsoft Word for the Macintosh 6.0
- Microsoft Word for the Macintosh 6.0.1
- Microsoft Word for the Macintosh 6.0.1a
This article was previously published under Q119622 SYMPTOMS
While running Examples And Demos on an Apple Power Macintosh, Word hangs
(stops responding).
CAUSE
This problem occurs because HyperCard version 2.2, which ships with the
Power Macintosh, gets into a low memory condition. This low memory
situation causes HyperCard to hang (stop responding).
(Examples and Demos is a HyperCard stack. When Examples and Demos is run,
HyperCard is started, and it opens the Examples and Demos stack.)
WORKAROUND
To avoid having your computer hang when you access Examples And
Demos, allocate more memory to HyperCard by doing the following:
- In the Finder, click once on the HyperCard Player program icon.
- On the File menu, click Get Info. Set Preferred size to 1500 if
memory is limited and you are using CBT from within Word or 2000 if
memory is available and you are using CBT as a stand-alone application.
- Click Close in the top-left corner of HyperCard Player Info.
STATUS
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 7/24/2001 |
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| Keywords: | kbbug kbHardware kbinfo KB119622 |
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