Mac OOF: Unable to Register Server Names Containing Commas (118854)



The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 3.1d

This article was previously published under Q118854

SUMMARY

When attempting to register a Mail Server in the Configuration screen of the Out of Office (OOF) Server, which is included with version 3.1d of Microsoft Mail for AppleTalk Networks, the full server name may not appear. Any users defined on this server who attempt to register as Out of Office will receive the following message:
Your Out of Office request cannot be processed because your Microsoft Mail Server, (server name) could not be located.

CAUSE

This problem can be caused by Microsoft Mail Server names which contain commas, for example, "MS Mail, Server1."

STATUS

Microsoft has confirmed this to be a problem in the Out of Office Server included with version 3.1d of Microsoft Mail for AppleTalk Networks. We are researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

To work around this problem, server names to be registered in the Out of Office Server need to be modified so they do not contain commas. The steps for changing a Mail Server's name are listed on page 16 of the "Network Manager's Guide."

Modification Type:MajorLast Reviewed:11/11/1999
Keywords:KB118854