Norton Utilities NDOS Claims It Is Running Under Windows 3 (118769)

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows for Workgroups 3.1
Microsoft Windows for Workgroups 3.11
Microsoft Windows 3.1
Microsoft Windows 3.11

This article was previously published under Q118769

SYMPTOMS

When you run NDOS from Norton Utilities 7.0 or 8.0 in an MS-DOS window, you receive the following information:

   NDOS XMS swapping initialized (xK)
   NDOS running under Windows 3 in 386 enhanced mode

   DOS version 7.0
   NDOS, Norton Utilities version x, Copyright xxxx by Symantec Corp.

CAUSE

This message occurs because NDOS is written to verify the Windows mode it is running in, not the version number.

STATUS

This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95. For more information about resolving this issue, contact Symantec.

RESOLUTION

NDOS should run correctly; however, it needs to be updated to reflect the version.

MORE INFORMATION

NDOS is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:	Major	Last Reviewed:	12/10/2000
Keywords:	KB118769