PC Ext: X.25 Err Msg: Mail Retry Count Exceeded... (118504)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q118504 SYMPTOMS
Sending numerous attachments to multiple recipients via the External Mail
program (EXTERNAL.EXE) across an X.25 connection may fail with the
following error message:
Mail retry count exceeded sending to <network/postoffice>
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft
Mail for PC Networks. This problem is corrected in EXTERNAL.EXE version
3.2.12. If you do not have version 3.2.12 (or later), you can download
EXTUPD.EXE, a self-extracting file, on the following services:
- Microsoft's World Wide Web Site on the Internet
On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile EXTUPD.EXE, and click GO!
Open the article, and click the button to download the file.
- Internet (anonymous FTP)
ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get EXTUPD.EXE
- The Microsoft Network
On the Edit menu, click Go To, and then click Other Location.
Type mssupport
Double-click the MS Software Library icon.
Find the appropriate product area.
Locate and Download EXTUPD.EXE.
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
MORE INFORMATION
This problem does not exhibit itself until the combined number of
attachments and recipients reaches some unspecified limit. In many cases,
reducing the number of attachments or recipients will eliminate the
problem. In extreme cases, only one attachment may be sent to any specific
group of recipients.
This problem is more prone to show when connecting multiple postoffices
via Async or X.25 communications, running the MS-DOS version of
EXTERNAL.EXE.
| Modification Type: | Major | Last Reviewed: | 10/31/1999 |
|---|
| Keywords: | KB118504 |
|---|
|