CONN: Dir-Sync and Connection Can Cause Misdirected Mail (118459)
The information in this article applies to:
- Microsoft Mail Connection for PC and AppleTalk Networks 3.2
This article was previously published under Q118459 SYMPTOMS
Mail messages sent through the Mail Connection Gateway from AppleTalk Mail
to PC Mail are delivered to the incorrect user.
CAUSE
If the Mail Connection name (either PC Mail or a PC Mail gateway user) is
added to the AppleTalk Mail user's Personal list or group and directory
synchronization (Dir-Sync) removes that name from the system, it does not
remove the name from the personal address list. Mail later sent to this no-
longer-current user is returned as undeliverable.
As Dir-Sync continues to make Address list additions, this personal address
list entry may be assigned to a different user. Mail sent to this entry and
successfully delivered goes to someone other than the intended user.
WORKAROUND
Address mail from the All list, which is always up to date. Consider any
entry for a Mail Connection user in the personal address list to be
unreliable unless Details can successfully and correctly resolve the name.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of the Mail
Connection Gateway. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 11/11/1999 |
|---|
| Keywords: | KB118459 |
|---|
|