CONN: Mail Conn 3.2 Installer Incompatible with PowerTalk (118309)


The information in this article applies to:

  • Microsoft Mail Gateway for Appletalk Networks 3.1c
  • Microsoft Mail Gateway for Appletalk Networks 3.1d
This article was previously published under Q118309

SYMPTOMS

If you try to install the Microsoft Mail Connection 3.2 Gateway on a Macintosh running the PowerTalk Extension, the Installer launches but you cannot get past the initial screen.

CAUSE

There is an INIT conflict between the Installer program and the PowerTalk Extension.

RESOLUTION

Move the PowerTalk Extension from the Extensions Folder and onto the Desktop, then restart the Macintosh. After installing the Gateway, you can move the PowerTalk Extension back to the Extensions folder.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:KB118309
©2003 Microsoft Corporation. All rights reserved.