CONN: Connection Installer Corrupts Gateway Templates (117582)



The information in this article applies to:

  • Microsoft Mail Connection for PC and AppleTalk Networks 3.2

This article was previously published under Q117582

SYMPTOMS

Version 3.2 of the Microsoft Mail Connection for PC and AppleTalk Networks allows pass-through gateway support from Microsoft Mail for PC Networks to Microsoft Mail for AppleTalk Networks. The gateway templates you view with the Microsoft Mail for AppleTalk Networks client, however, may not correspond to the displayed template icon.

CAUSE

The gateway templates become corrupted if you add gateway templates using the Gateway, Update Gateway menu option in the Connection Installer.

RESOLUTION

  1. In the Connection Installer, choose Gateway, "Copy Accounts and Recipients" and save this to a file.
  2. In the Connection Installer, choose Gateway, "Remove Gateway."
  3. In the Connection Installer, choose Gateway, "Install Gateway" and select the addressing templates you want.
  4. In the Connection Installer, choose Gateway, "Install Accounts and Recipients," select the addresses from step #1 and click Install.
  5. Wait 5 or 10 minutes for the addresses to reappear.

Modification Type:MajorLast Reviewed:11/8/1999
Keywords:KB117582