CONN: Two or More Attachments Not Transferred via PC Mail (117561)
The information in this article applies to:
- Microsoft Mail Connection for PC and AppleTalk Networks 3.2
This article was previously published under Q117561 SYMPTOMS
Mail containing multiple file attachments sent from one Microsoft Mail
for AppleTalk Networks server to another through the Mail Connection
Gateway and a PC-only backbone arrives with only the first file attachment
intact. The other attachments appear to be included in the message but
actually are copies of the first attachment.
CAUSE
For example, the problem occurs in a configuration such as:
AppleTalk AppleTalk
Mail Server Mail Server
One Two
^ ^
| |
v v
Connection Connection
Gateway 3.2 Gateway 3.2
^ ^
| |
v v
PC Mail PC Mail
Postoffice <--> External <--> Postoffice
One MTA Two
In this configuration, the two Microsoft Mail for AppleTalk Networks
servers do not, in any manner, transmit mail to each other through the
AppleTalk network.
For this case, when two dissimilar file attachments (for example, a
TeachText document and a Microsoft Excel document) are sent from one
Macintosh server to the other, the second file attachment is only a copy of
the first file attachment. In this example, the recipient would receive two
copies of the TeachText document and the Excel document would be lost.
WORKAROUND
Send only one attachment with each mail message.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft
Mail Connection for PC and AppleTalk Networks. This problem was corrected
in version 3.2.5 of the Mail Connection GW file. If you do not have version
3.2.5 (or later), you can download GWUPD.HQX or GWUPD.SEA (self-extracting
files).
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online
Services
| Modification Type: | Minor | Last Reviewed: | 8/9/2004 |
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| Keywords: | kbdownload kbgraphxlinkcritical KB117561 |
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