Cannot Install HP DeskJet Printer Driver Version 3.10 (117430)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q117430

SYMPTOMS

The printer driver setup program for the Hewlett-Packard (HP) DeskJet family of printers fails, or you cannot print to your HP DeskJet printer.

CAUSE

This problem can be caused by the HP DeskJet family printer driver version 3.10. The setup program that ships with this driver, HPSETUP, is not compatible with Windows 95.

RESOLUTION

To correct this problem, use the DeskJet printer driver that ships with Windows 95.

MORE INFORMATION

The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:12/17/2000
Keywords:KB117430
©2002 Microsoft Corporation. All rights reserved.