Add Network Adapter Dialog Box Shows No Adapters (117368)


The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q117368

SYMPTOMS

From Control Panel, when you choose the Network icon and then select the Add Adapter button to install a network adapter, the only available selection in the Network Adapter Card list is "<Other> Requires disk from manufacturer."

CAUSE

The only available selection in the Network Adapter Card list is "<Other> Requires disk from manufacturer" when the UTILITY.INF file is missing or damaged, or is not in the SYSTEM32 directory.

RESOLUTION

To restore the Network Adapter Card list, expand the UTILITY.INF file from CD-ROM or floppy disk and place it in the SYSTEM32 directory. UTILITY.INF is in the install directory on CD-ROM and on disk 7 of the disk set.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbsetup KB117368
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