PC Adm: Err: Modifying Mailbox Name Causes Notice 34 & 127 (117259)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q117259 SYMPTOMS
When you use the IMPORT utility (IMPORT.EXE) included with versions 3.0 and
3.2 of Microsoft Mail for PC Networks to modify a local postoffice user's
mailbox name, the user will receive the following error when he or she logs
in to the MS-DOS client:
Notice 34 Could not access log information file.
Furthermore, if this modified user tries to access any MS-DOS client
folders, he or she will receive the following error message:
Notice 127 Private Folder Index Missing.
The user will not be able to access, store mail in, or view his or her
private MS-DOS folders.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
File Name Version
--------------------
Import.exe 3.2.8
This hotfix has been posted to the following Internet location as
Dirsy2k.exe:
WORKAROUND
To work around this problem, the mail administrator must use the Microsoft
Mail Administrator program to modify the user (by selecting Local Admin,
Modify) and accept all the default values for the user (it is not necessary
to change any of the values).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Mail for PC
Networks versions 3.0 and 3.2.
| Modification Type: | Major | Last Reviewed: | 10/16/2002 |
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| Keywords: | kbbug kbQFE KB117259 |
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