BallPoint Mouse Is Erratic on Canon Notejet After Sleep Mode (117130)
The information in this article applies to:
- Microsoft BallPoint Mouse 1.0
- Microsoft BallPoint Mouse 2.0
- Microsoft Mouse Driver 9.0
- Microsoft Mouse Driver 9.01
This article was previously published under Q117130 SYMPTOMS
When you use the Microsoft BallPoint Mouse on the PS/2 port of the Canon
Notejet computer, the BallPoint Mouse behaves erratically when the computer
resumes activity after being in sleep mode. The mouse pointer may jump to
the left side of the screen or exhibit other unexpected behavior. The
symptoms are specific to Microsoft Windows in 386 enhanced mode and do not
occur in standard mode or in MS-DOS-based applications.
NOTE: The Microsoft BallPoint Mouse version 2.0 supports the PS/2 interface
only; you cannot use this mouse on the serial port.
RESOLUTION
To correct this problem, obtain the updated BNPMC.SYS file from Canon. For
more information, call Canon Technical Support.
| Modification Type: | Major | Last Reviewed: | 11/24/2003 |
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| Keywords: | KB117130 |
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