MORE INFORMATION
7.5 DriveSpace Setup indicates that your computer is running an
incompatible disk-caching program.
If DriveSpace Setup displays a message indicating your computer is
running an incompatible disk-caching program, open your CONFIG.SYS or
AUTOEXEC.BAT file, and delete the command that loads your
disk-caching program. If you want to use a disk cache, add a line for
the MS-DOS 6.22 SMARTDRV program in your AUTOEXEC.BAT file. For example,
if your MS-DOS files are in a directory named DOS, add the following
line:
Quit your text editor, and restart your computer. Run DriveSpace again.
7.6 Your compressed drive runs out of disk space.
If your compressed drive runs out of free disk space, you can
use the following techniques to free some space on the drive:
- Enlarge that drive.
- Carry out the DRVSPACE /DEFRAG /F and DRVSPACE /DEFRAG commands
on that drive.
The rest of this section explains each technique.
Enlarging a Compressed Drive
You can enlarge a compressed drive to make more space available on it.
Enlarging a compressed drive uses free space on the uncompressed (host)
drive.
To enlarge the compressed drive:
- Start the DriveSpace program by typing DRVSPACE at the command prompt.
- Select the compressed drive you want to enlarge, and then choose
the Change Size command from the Drive menu.
The Change Size dialog box appears. The New Free Space line shows how
much free space the compressed and uncompressed drives will have if you
choose OK.
- Specify a smaller number for New Free Space on the uncompressed
drive. Notice that as you change this number, DriveSpace adjusts
the New Free Space amount for the compressed drive. When the New Free
Space amount for both drives is what you want, choose OK.
DriveSpace enlarges the compressed drive.
Carrying Out the DRVSPACE /DEFRAG /F and DRVSPACE /DEFRAG Commands
on your Compressed Drive
You can sometimes free additional space on a compressed drive by
more fully defragmenting the drive.
NOTE You might want to carry out the following procedure overnight, since
defragmenting a large or badly fragmented drive can take a long time.
(To carry out the entire procedure overnight, create a batch file that
contains both the commands in the procedure.)
To free space by defragmenting the drive twice:
- Make the compressed drive the current drive.
- Type DEFRAG drive: /F at the command prompt
Where drive: is the compressed drive. For example, DEFRAG C: /F.
DEFRAG will fully defragment the drive's file allocation table,
then start DRVSPACE /DEFRAG to consolidate the free space in
the CVF.
- When DEFRAG finishes, type DRVSPACE /DEFRAG /F at the command prompt.
DriveSpace re-consolidates the free space on the drive so there
is as much free space as possible.
7.7 Your uncompressed (host) drive runs out of disk space
If your uncompressed (host) drive runs out of free disk space, you
can enlarge it by reducing the size of any compressed drives that are
stored on that uncompressed drive. Of course, this will reduce the
amount of free space on the compressed drive(s).
To enlarge the uncompressed (host) drive:
- Start the DriveSpace program by typing DRVSPACE at the command prompt.
- Select the compressed drive whose size you want to reduce, and then
choose the Change Size command from the Drive menu. (Select
a compressed drive that is stored on the uncompressed drive that's
out of space. To find out which compressed drives are stored
on that uncompressed drive, type DRVSPACE /LIST at the command prompt.)
The Change Size dialog box appears. The New Free Space line shows
how much free space the compressed and uncompressed drives will have
if you choose OK.
- Specify a larger number for the New Free Space on the uncompressed
drive. Notice that as you change this number, DriveSpace adjusts
the New Free Space amount for the compressed drive. When the New Free
Space amount for both drives is what you want, choose OK.
DriveSpace reduces the size of the compressed drive, which makes
more free space available on the corresponding uncompressed drive.
7.8 DriveSpace did not compress all of your files because
the drive ran out of disk space.
If DriveSpace indicates that it could not compress some
of your files because there was not enough disk space, carry
out the following procedure.
- To determine which drive is your uncompressed drive, type
DRVSPACE /LIST at the command prompt.
- Using Microsoft Backup, back up to floppy disks the files
on the uncompressed drive that were not compressed.
- Delete the files on the uncompressed drive that were not compressed.
- Type DRVSPACE at the command prompt.
- From the Drive menu, choose Change Size.
- To increase the size of your compressed drive, decrease the size
of your uncompressed drive, and choose OK.
- From the Drive menu, choose Exit, and use Backup to restore
the files you backed up to your compressed drive. If you run out of
space again, repeat steps 5 through 7 until the compressed drive
is large enough.
7.9 Windows displays the message "The permanent swap file is corrupt."
If you use a Windows permanent swap file, it must be located on an
uncompressed drive. If your permanent swap file is on a compressed
drive, Windows displays the message "The permanent swap file is corrupt"
when it starts.
When you install DriveSpace, the DriveSpace Setup program checks for
the existence of a Windows permanent swap file. If it finds one,
DriveSpace Setup moves the swap file to your uncompressed drive.
However, if you install Windows after installing DriveSpace, or if you use
Control Panel to change the location of your permanent swap file, your
swap file might end up on a compressed drive. (When you specify a drive
for your permanent swap file, Windows allows you to choose a compressed
drive.)
To move your permanent swap file to an uncompressed drive:
- Start Windows.
- At the "Permanent swap file is corrupt" screen, type Y in response
to the question "Do you want to delete this swap file?", and
then press ENTER.
- Open Control Panel, and then Drive-click the 386 Enhanced icon.
- Choose the Virtual Memory button. Windows displays a dialog box stating
that a corrupt swap file was found and asks if you want to set the
file's length to zero.
- Choose the Yes button. Windows displays another Virtual Memory dialog
box.
- Choose the Change button. Windows displays swap-file settings.
- In the Drive list box, select a drive that is not compressed. In the
Type list box, select "Permanent."
If your uncompressed drive does not have enough free space to create a
permanent swap file, create a temporary swap file on either your
compressed or uncompressed drives. (For information about freeing
space on your uncompressed drive, see section 7.7.)
When you have finished specifying swap-file settings, choose OK twice,
and follow the instructions on your screen.
7.10 EXTDISK.SYS displays a warning about drive letters.
If you are using DriveSpace on a Compaq computer, and your CONFIG.SYS file
loads the EXTDISK.SYS device driver, EXTDISK.SYS displays the following
message when it loads:
WARNING: EXTDISK.SYS is not the first device driver to assign drive
letters. Physical hard drive letters will not be contiguous.
The EXTDISK.SYS driver still works properly. It displays this message
because it expects to be the first module to assign drive letters,
but because DRVSPACE.BIN loads before the CONFIG.SYS file and assigns
some drive letters, EXTDISK.SYS is no longer first. (EXTDISK.SYS
displays the message regardless of when the DRVSPACE.SYS device
driver is loaded in the CONFIG.SYS file.)
7.11 You need a special device driver to use your startup drive
If your startup hard disk drive requires a device driver in your CONFIG.SYS
file, do not compress that drive. If you do, your computer will not
start properly, since DriveSpace will be unable to access your startup
drive. (This is because MS-DOS loads DRVSPACE.BIN, the portion of MS-DOS
that accesses compressed drives, before starting any of the device drivers
in your CONFIG.SYS file.)
To install DriveSpace on a computer with a startup drive that requires a
special device driver, use DriveSpace Setup to compress a drive other than
your startup drive, or use DriveSpace Setup to create a new compressed
drive using free space on any existing drive.
7.12 Defragmenting uncompressed drives after changing file attributes
You can safely defragment both your compressed or uncompressed
drives, using the Microsoft Defragmenter or another defragmentation
program, as long as you do not change the attributes of your
compressed volume files.
CAUTION If you change the attributes of a compressed volume file,
and then defragment that uncompressed drive without first
unmounting the compressed drives, you might lose data.
If you want to fully defragment your uncompressed drive, you must
first unmount all compressed drives located on the uncompressed
drive, remove all their attributes, and then use DEFRAG or another
defragmenter.
7.13 Files DriveSpace cannot compress
Some files (such as .ZIP files) are already compressed. DriveSpace
might not be able to compress such files any further.
Encrypted data files, such as the Microsoft Mail 3.0 .MMF file, are
not compressible and will be stored in uncompressed form, even if
you store such files on a compressed drive.
You might want to store uncompressible files on an uncompressed drive
rather than on a compressed drive. Doing so can sometimes improve
your system's speed.
7.14 Microsoft Defragmenter runs out of memory while you are compressing
a drive
If the Defragmenter runs out of memory while you are compressing a
drive, quit DriveSpace, and then carry out the procedure in section
5.4 of this file.
If the Defragmenter still runs out of memory after you have tried
these procedures, there might be too many files on your hard disk
for the Defragmenter to organize. For the program to work correctly,
you might need to delete some files or move them to a floppy disk or
a network drive.
7.15 DriveSpace and PC-Vault
See section 6.10.
7.16 Maximum size of a compressed drive
The maximum size for a DriveSpace compressed drive is 512 megabytes (MB).
For example, if you compress a disk drive that is 600 MB, the resulting
DriveSpace drive will be no larger than 512 MB. To compress the rest of
the disk drive, run DriveSpace, and choose Create New Drive from the
Compress menu. Make the new compressed drive as large as possible.
(If your drive is very large, you might need to create several new
compressed drives in order to compress the entire drive.)
7.17 DriveSpace could not mount a drive due to problems with the drive
If the message "DriveSpace could not mount drive X due to problems
with the drive" (in which X is the drive letter) appears when you start
your computer, then the internal organization of the drive has problems
that prevent the drive from being used. DriveSpace stores each
compressed drive in a special file called a compressed volume file (CVF).
The CVF is a file with the hidden, system, and read-only attributes; it
is stored on an uncompressed drive.
To use the compressed drive again, you need to run ScanDisk on that
drive's compressed volume file, and then restart your system. The
error message includes the name of the compressed volume file on which
you need to run ScanDisk (for example, C:\DRVSPACE.000).
To fix this problem for a compressed drive other than drive C:
- Type the SCANDISK command specified by the DriveSpace error
message. For example, SCANDISK D:\DRVSPACE.001. (If MS-DOS cannot
find the SCANDISK program, see the following procedure.)
To fix this problem for compressed drive C, or if MS-DOS cannot find
the SCANDISK program:
- Insert Setup Disk 1 in drive A (or B) of your computer.
- Change to the drive that contains Setup Disk 1.
- To start ScanDisk, type the SCANDISK command as specified by
the DriveSpace error message. For example, SCANDISK C:\DRVSPACE.000.
When ScanDisk displays dialogs describing any problems, choose
the Fix It button.
- After ScanDisk has finished, remove the floppy disk and restart
your computer.
7.18 DriveSpace finishes installation, but you cannot access your Hardcard
See section 4.2, part C.
7.19 You receive a DoubleGuard Alarm message
If a DoubleGuard Alarm message appears, DoubleGuard has detected that
an application has damaged memory that DriveSpace was using. DoubleGuard
halts your computer to prevent any further damage to your data.
Normally, each program "owns" a separate area of memory, and does not use
memory that another program is already using. However, a few programs
contain programming errors that cause them to inadvertently use memory
belonging to another program. If such a program inadvertently uses
memory belonging to DriveSpace, that program could write its own
data over the data DriveSpace was storing there. Since the data that
DriveSpace stores in memory usually includes files you are currently
using, this could cause damage to your data.
DriveSpace's DoubleGuard safety-checking feature detects when another
program has violated DriveSpace's memory, and immediately shuts down
your computer to minimize the chance of data loss. (If further disk
activity were to occur instead, you could lose some or all of the
data on your drive, since the data DriveSpace has in memory is probably
invalid due to damage by the other program.)
If you receive a DoubleGuard Alarm message, do the following:
- Restart your computer by turning the power switch off and then
on again.
- Type the following at the command prompt:
This runs ScanDisk on all your drives to detect and correct any
problems that might have been caused by the program that
violated DriveSpace's memory.
- Make a note of which program, if any, you were running when the
DoubleGuard Alarm occurred. That program is probably (but not
necessarily) the program that caused the DoubleGuard Alarm.
If you receive additional DoubleGuard Alarms, take notes about
what you were doing and see if you can detect a pattern.
7.20 A compressed drive is currently too fragmented to mount
If you receive the message "Compressed drive X is currently too
fragmented to mount" (in which X is the drive letter) when your
computer starts, or if DriveSpace displays the message "The
X:\DRVSPACE.nnn file is too fragmented to mount," then DriveSpace
cannot mount the drive because its compressed volume file is stored in
too many fragments on your hard disk. (DriveSpace stores each
compressed drive in a special file called a compressed volume file (CVF).
The CVF is a file with the hidden, system, and read-only attributes, and
is stored on an uncompressed drive.)
To correct this problem, increase the MaxFileFragments setting in your
DRVSPACE.INI file. DriveSpace displays the "too fragmented to mount"
error messages because the number of CVF file fragments exceeds this
setting. Follow these steps:
- Change to the root directory of your startup drive. (If your
startup drive is compressed, change to that drive's host drive.)
- Type the following command:
- Note the current value for the MaxFileFragments setting.
- Use the DRVSPACE /MAXFILEFRAGMENTS command to specify a higher value.
For example, if MaxFileFragments is currently set to 128, you might
type the following command:
DRVSPACE /MAXFILEFRAGMENTS=200
- Restart your computer. DriveSpace should now be able to mount
the drive.
If DriveSpace still cannot mount the drive, follow these steps:
- Run ScanDisk to check the reliability of your hard disk by typing the
following at the command prompt:
- Restart your computer. If DriveSpace still cannot mount the drive,
proceed to step 3.
- Remove the Read-Only, System, and Hidden file attributes on the
DRVSPACE.<XXX> file. For example, if the file is H:\DRVSPACE.000,
type the following at the command prompt:
ATTRIB H:\DRVSPACE.000 -R -S -H
- Run Microsoft Defragmenter (Defrag) by typing DEFRAG at the
command prompt.
- Use the ATTRIB command to reset the file attributes on DRVSPACE.<XXX>.
For example, if the file is H:\DRVSPACE.000, type the following at
the command prompt:
ATTRIB H:\DRVSPACE.000 +R +S +H
- Restart your computer again. DriveSpace should now be able to mount
the compressed drive.
7.21 You receive the message "Your computer is running with an
incompatible version of DBLSPACE.BIN"
If you try to run the MS-DOS 6 version of DBLSPACE.EXE with MS-DOS 6.2,
it displays the following message:
Your computer is running with an incompatible version of DBLSPACE.BIN.
You must update DBLSPACE.BIN on the root directory of drive @.
DBLSPACE.EXE has detected that its version number does not match that
of your MS-DOS 6.2 DBLSPACE.BIN. To correct this problem, you need to
update this copy of the DBLSPACE.EXE file.
When you run MS-DOS 6.22 Setup, it updates the DBLSPACE.EXE file in
the directory that contains your MS-DOS files. If there are other
copies of DBLSPACE.EXE elsewhere on your disk -- for example, in the root
directory of your host drive -- Setup does not update those additional
copies. To update them yourself, use the COPY /Y command to copy the
MS-DOS 6.22 version of DBLSPACE.EXE over the older versions. (The MS-DOS
6.22 version of DBLSPACE.EXE is located in the directory that contains
your MS-DOS files.)
7.22 Using the DRVSPACE command after bypassing DRVSPACE.BIN
If you bypass DRVSPACE.BIN when you start your computer (by pressing
CTRL+F5 or CTRL+F8), then the DRVSPACE command may not work as
expected:
- Usually, if DriveSpace is installed, typing DRVSPACE runs the
DriveSpace program. However, if you type DRVSPACE when
DRVSPACE.BIN is not loaded, DriveSpace Setup starts instead.
If this happens, quit DriveSpace Setup.
- If you type the DRVSPACE /MOUNT command, it reports that there
are no more drive letters for DriveSpace to use. (DriveSpace
cannot mount a compressed drive unless DRVSPACE.BIN is loaded.)
To use DriveSpace or your compressed drives, restart your computer
without bypassing DRVSPACE.BIN.
7.23 Removing the write-protection from a compressed floppy disk
If you are using a compressed floppy disk that is write-protected
and Automounting is enabled, the disk will remain write-protected
until it is unmounted -- even if you remove the write-protect tab
from it.
To remove the write protection, use either of the following methods:
- Unmount the floppy disk by using the DRVSPACE /UNMOUNT command,
and then try using the disk again (this will automatically
remount it). For example, if the disk is in drive B, you would
type DRVSPACE /UNMOUNT B: and then try using the disk again.
(If Windows is running, you can't use the DRVSPACE /UNMOUNT
command. In that case, use the following method.)
- Insert a different floppy disk in the drive and access it (for
example, carry out the DIR command on it). This automatically
unmounts the compressed floppy disk that was previously in the
drive.) Then, reinsert the compressed floppy disk and try using
it again (this will automatically remount it).
NOTE If you are using DriveSpace and mount an unconverted DoubleSpace
floppy disk, the disk will be mounted with write-protected.
The only way to remove the write protection on such a disk is
to convert it to DriveSpace format; for information on converting
it, see section 7.1.
7.24 Automounting and Norton disk-caching utilities
If you use a Norton disk-caching utility such as Norton Cache
(NCACHE2.EXE) or Norton Speedrive (SPEEDRV.EXE) make sure the
utility is loaded after the DEVICE command for DRVSPACE.SYS.
If you load one of these utilities before DRVSPACE.SYS,
DriveSpace's automounting feature will not work.
7.25 Undelete utilities and DriveSpace
DriveSpace cannot compress or uncompress drives while an undelete
utility (for example, Microsoft Undelete's Delete Sentry or Norton's
SmartCan) is running. To compress or uncompress a drive, you will need
to temporarily disable the undelete utility. Follow these steps:
- Purge any previously deleted files to conserve disk space. If you
are using Microsoft Delete Sentry, type the following at the command
prompt:
Carry out this command on each drive you plan to compress or uncompress.
If you will be uncompressing a drive, you should also purge deleted
files from that drive's host drive. To purge deleted files from a
drive other than the current drive, specify the drive letter after
the UNDELETE /PURGE command (for example, UNDELETE /PURGE E:).
If you use a different undelete utility, see that utility's
documentation for information about purging deleted files.
- Edit your AUTOEXEC.BAT file and use the REM command to disable
the command that starts the undelete utility. (For example, if
you use Delete Sentry, disable the UNDELETE /S command.)
- Restart your computer.
- Try again to compress or uncompress the drive.
- When you have finished compressing or uncompressing, edit your
AUTOEXEC.BAT file, reenable the command that starts the undelete
utility, and then restart your computer again.
7.26 Creating an Emergency Startup Disk for DriveSpace Systems
To create an MS-DOS 6.22 startup disk if you use DriveSpace:
- If you are upgrading from MS-DOS 6.0, install MS-DOS 6.22 in the
directory that contains your previous version of MS-DOS.
- To create a startup floppy disk, run Setup again by typing the following
command:
Setup installs MS-DOS 6.22 on the floppy disk. The resulting startup
disk
does not include DRVSPACE.BIN, since MS-DOS 6.22 does not include
DriveSpace.
- Add the DRVSPACE.BIN file to the floppy disk by copying it from the
directory that contains your MS-DOS files. For example, if your MS-DOS
directory is C:\DOS and the floppy disk is in drive A, you would type:
COPY C:\DOS\DRVSPACE.BIN A:
Note: If you are upgrading from MS-DOS 6 but need to install to the
floppy disk without first installing MS-DOS 6.22 on your hard disk,
you can skip Step 1. However, the resulting startup disk will include
MS-DOS 6 DoubleSpace rather than MS-DOS 6.2 DoubleSpace. When you
start your computer using such a startup disk, you will receive a
message from DoubleSpace; to continue, just press ENTER.
7.27 If ScanDisk Cannot Check or Repair a DoubleSpace Volume File
MS-DOS 6.22 ScanDisk can check DoubleSpace drives or volume files only
if one of the following conditions is true:
- DoubleSpace is installed and DBLSPACE.BIN is loaded into memory.
- Both the DBLSPACE.BIN and DRVSPACE.MR1 files are available -- located
together in the root directory or the directory that contains your
MS-DOS files. (For information about the DRVSPACE.MR1 file, see
Section 7.28 of this file.)
Otherwise, ScanDisk displays a message like the following:
ScanDisk cannot check or repair DoubleSpace volume file D:\DBLSPACE.001.
If you receive this message, one of the following might be the cause
of the problem:
- DoubleSpace is not installed and the DBLSPACE.BIN and/or DRVSPACE.MR1
files are unavailable or are not in the same directory. These files
must be together in the root directory or the directory that contains your
MS-DOS files. (For information about the DRVSPACE.MR1 file, see
Section 7.28.)
- DoubleSpace is installed on your system, but you started your
computer from a floppy disk or by pressing CTRL+F5 or CTRL+F8. If this
is the case, remove any floppy disks from your drives, restart your
computer, and try running ScanDisk again.
- You upgraded to MS-DOS 6.22 from a version of MS-DOS that did not
include DoubleSpace (MS-DOS version 5 or earlier, or MS-DOS 6.21).
If your previous version of MS-DOS did not include DoubleSpace,
you cannot use ScanDisk to check DoubleSpace drives.
7.28 DoubleSpace and the DRVSPACE.MR1 File
In conjunction with the DBLSPACE.BIN file, the DRVSPACE.MR1 file enables
DriveSpace and ScanDisk to work with DoubleSpace drives and volume files.
These files also enable MS-DOS 6.22 Backup to work with compressed backups
stored in the MS-DOS 6 data compression format.
NOTE The DRVSPACE.MR1 file is included with DoubleSpace conversion.
If you purchased the English version of the MS-DOS 6.22 Upgrade,
you can obtain DoubleSpace conversion by sending in the enclosed
coupon; if you purchased the MS-DOS 6.22 Step-Up or the non-English
version of MS-DOS 6.22, your version of MS-DOS 6.22 already includes
conversion and the DRVSPACE.MR1 file.)
In conjunction with the DBLSPACE.BIN file, the DRVSPACE.MR1 file enables
DriveSpace to:
- Convert DoubleSpace drives to DriveSpace format. (To convert a drive,
run DriveSpace, and then choose Convert DoubleSpace from the Tools
menu.)
- Mount unconverted DoubleSpace drives for read-only access. The data
on the drive will be available, but the drive will be write-protected,
so you will not be able to change or add to the data on the drive.
In conjunction with the DBLSPACE.BIN file, the DRVSPACE.MR1 file enables
ScanDisk to check and repair unconverted DoubleSpace drives and volume
files.
In addition, the DBLSPACE.BIN and DRVSPACE.MR1 files enable MS-DOS 6.22
Backup to read older compressed backups. For more information, see Section
5.5 of this file.
7.29 Using unconverted DoubleSpace drives with DriveSpace
If you mount a DoubleSpace drive under the circumstances described in
section 7.28, DriveSpace will mount the drive write-protected (read-only).
This means that you cannot change the drive or the data it contains.
To change a DoubleSpace drive or the data on it, you must first convert
the drive to DriveSpace format. To do this, choose the Convert DoubleSpace
command from the Tools menu. (You must have the DRVSPACE.MR1 file in
order to do this; for more information, see section 7.28.)
7.30 If a partially converted drive cannot be mounted
Normally, when DriveSpace converts a DoubleSpace drive, the drive is
completely converted to DriveSpace format. However, if the power is
interrupted during conversion, or something else prevents the conversion
process from completing, the drive will remain in a partially converted
state.
To mount a partially converted drive if you are using DriveSpace, you must
first convert the drive to DriveSpace format. To do this, choose the
Convert DoubleSpace command from the Tools menu. (You must have the
DRVSPACE.MR1 file in order to do this; for more information, see section
7.28.) DriveSpace will then convert and mount the drive.
To mount a partially converted drive if you are using DoubleSpace, you must
first convert your system to DriveSpace. (For more information, see section
7.1.) After you have converted your system to DriveSpace, convert the
partially-converted drive to DriveSpace format by choosing the Convert
DoubleSpace command from the Tools menu. (You must have the DRVSPACE.MR1
file in order to do this; for more information, see section 7.28.)