PC Win: Err Msg: Undeliverable Mail (114942)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.0b
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q114942 SYMPTOMS
With version 3.0b or 3.2 of Microsoft Mail for Windows, if there are more
than 66 network names defined, the following error may occur when you send
mail:
Undeliverable Mail
This problem applies to gateway users, as well as external postoffice
users.
CAUSE
The NETWORK.GLB file is used to define any external postoffices or gateways
the postoffice can address mail to. Network names are defined by the Mail
Administrator program and a new record is added to this file every time a
new network name is defined. Gateway names are defined and added to this
file when the gateway is installed.
If the NETWORK.GLB file contains more than 66 network names, any mail sent
to the remaining subsequent network names will cause Mail to return an
"Undeliverable Mail" error message.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0b and 3.2 of
Microsoft Mail for Windows. This problem was corrected in version 3.2a
(which includes MSSFS.DLL version 3.2.0.4074).
For information on obtaining this update, query on the following word in
the Microsoft Knowledge Base:
There is also a newer version of MSSFS.DLL, which is available from the
Microsoft Download Center.
You can find MSSFS.EXE, a self-extracting file, on the following
services:
- Microsoft's World Wide Web Site on the Internet
On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile MSSFS.EXE, and click GO!
Open the article, and click the button to download the file.
- Internet (anonymous FTP)
ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get MSSFS.EXE
- The Microsoft Network
On the Edit menu, click Go To, and then click Other Location.
Type mssupport.
Double-click the MS Software Library icon.
Find the appropriate product area.
Locate and Download MSSFS.EXE.
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
| Modification Type: | Major | Last Reviewed: | 11/6/2002 |
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| Keywords: | KB114942 |
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