Envelopes Print in Wrong Orientation When Using DeskJet Driver (113404)

SYMPTOMS

When you are using version 3.1, 4.0, 5.0, or 6.x of the Hewlett-Packard (HP) DeskJet printer driver, envelopes created in Works 3.0x may print in the wrong orientation to the DeskJet 520, DeskJet 540 and the DeskJet 560c printers.

NOTE: To determine the version of your printer driver, you can look at the disks that came with your printer. The disk label should be similar to the following:

   HP DeskJet 500 Series Version 4.0 Printer Driver for Windows 3.1.

With driver versions 4.0 and 5.0, you can also find the version by selecting the control menu (the dash in the upper-left corner) in the Printer Setup dialog box for your DeskJet, and then selecting About.

RESOLUTION

To resolve this issue, add the following section to the MSWORKS3.INI file

   [Envelope]
   Options=1
   LPTx=8

where x is the local port being used (for example, LPT1, LPT2, and so on).

MORE INFORMATION

The Hewlett-Packard products discussed above are manufactured by Hewlett- Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.