Reinstalling the "Microsoft At Work PC Fax on FAX: " Driver (109795)
The information in this article applies to:
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q109795 SYMPTOMS
When you install a fax modem for Microsoft At Work PC Fax using Control
Panel, an additional printer driver called "Microsoft At Work PC Fax on
FAX:" is installed. If you remove this driver using Print Manager or
Control Panel, you cannot restore it. Reinstalling Microsoft At Work PC Fax
does not restore the printer driver to the printer driver list.
RESOLUTION
To reinstall the Microsoft At Work PC Fax printer driver, you must rename
the EFAXPUMP.INI and MSMAIL.INI files before reinstalling Microsoft At Work
PC Fax driver. If you delete the Microsoft At Work PC Fax on FAX driver
from your hard disk (EFAXDRV.DRV), you need to uninstall and reinstall
Microsoft At Work PC Fax using Windows Setup.
If You Delete Microsoft At Work PC Fax Driver (EFAXDRV.DRV)
If you delete the Microsoft At Work PC Fax driver (EFAXDRV.DRV) from your
hard disk, you can use the following procedure to reinstall it:
- From the Main group, run Windows Setup (WINSETUP.EXE).
- From the Options menu, choose Add/Remove Windows Components.
- Choose the Select Files button for Accessories.
- From the list box on the right, choose Microsoft At Work PC Fax.
- Choose Remove.
- Choose OK twice.
- Choose Yes.
- From the Options menu, choose Add/Remove Windows Components.
- Choose the Select Files button for Accessories.
- From the list box on the left, choose Microsoft At Work PC Fax.
- Choose Add.
- Choose OK twice.
- Follow the procedure in the following section to reinstall the
"Microsoft At Work PC Fax on FAX:" printer driver.
If You Remove the "Microsoft At Work PC Fax on FAX:" Printer Driver
Using Print Manager or Control Panel
If you remove the "Microsoft At Work PC Fax on FAX:" printer driver using
Print Manager or Control Panel, use the following procedure to restore it:
- Rename EFAXPUMP.INI and MSMAIL.INI to other names. For example,
type the following at the MS-DOS command prompt and press ENTER
after each line:
ren c:\windows\efaxpump.ini efaxpump.pss
ren c:\windows\msmail.ini msmail.pss
- Reinstall the fax option from Control Panel.
The fax print driver settings are restored to the WIN.INI file.
- Restore the EFAXPUMP.INI and MSMAIL.INI files. For example, type the
following at the MS-DOS command prompt and press ENTER after each line:
copy c:\windows\efaxpump.pss c:\windows\efaxpump.ini
copy c:\windows\msmail.pss c:\windows\msmail.ini
Modification Type: | Major | Last Reviewed: | 9/23/1999 |
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Keywords: | KB109795 |
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