Erratic PS/2 Mouse on Gateway Colorbook Computer (109494)
The information in this article applies to:
- Microsoft Mouse
- Microsoft IntelliPoint software 1.0
This article was previously published under Q109494 SYMPTOMS
When you use a Microsoft Mouse on the PS/2-style port of a Gateway
Colorbook notebook computer, the mouse functions erratically. The mouse may
open and close windows and jump randomly across the screen.
CAUSE
The mouse becomes erratic if the mouse and mouse driver are not
synchronized, which causes mouse movement to be interpreted as button
clicks and vice versa. The mouse and mouse driver become unsynchronized on
Gateway Colorbook computers when the keyboard buffer overflows and the
mouse is moved. For example, if you press and hold down both the SHIFT key
and the mouse button while moving the mouse, this problem may occur. The
problem has been reported and reproduced in MS-DOS-based programs.
WORKAROUND
Currently, the only workaround is to use the mouse on the serial port.
MORE INFORMATION
Contact Gateway for additional information.
The Gateway product included here is manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 12/22/2004 |
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| Keywords: | KB109494 |
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