PC DirSync: Err Msg: Fatal [203] GAL Rebuild Problem (108831)
The information in this article applies to:
- Microsoft Mail for Windows 3.2
This article was previously published under Q108831 SYMPTOMS
With version 3.2 of Microsoft Mail for Windows, persistent failures of
directory synchronization (Dir-Sync) may be recorded in the DIRSYNC.LOG
file:
Fatal [203] GAL Rebuild problem accessing files
Global Address List not installed on this Postoffice
CAUSE
The GAL.NME file is being held open (but not locked) by the MSSFS.DLL file.
The problem only occurs with MSSFS.DLL version 3.2.0.4046 through
3.2.0.4074.
MSSFS.DLL is used to resolve the names of intended recipients. When an
intended recipient is an external user with a name already in the Personal
Address Book (PAB), the GAL.NME file is not closed after the message is
sent. The server does not allow REBUILD.EXE to delete the old GAL.NME, thus
generating the error.
RESOLUTION
There are currently two workarounds:
- From the Mail menu, choose Options and uncheck Add Recipients To
Personal Address Book.
- Make sure every workstation performs an Exit And Sign Out from Mail for
Windows before you run REBUILD.EXE.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft
Mail for Windows. This problem was corrected in version 3.2a (which
includes MSSFS.DLL version 3.2.0.4074).
For information on obtaining this update, query on the following word in
the Microsoft Knowledge Base (without the spaces):
m a i l u p d
There is also a newer version of MSSFS.DLL, which is available from the
Microsoft Download Center.
You can find MSSFS.EXE, a self-extracting file, on the following
services:
- Microsoft's World Wide Web Site on the Internet
On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile MSSFS.EXE, and click GO!
Open the article, and click the button to download the file.
- Internet (anonymous FTP)
ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get MSSFS.EXE
- The Microsoft Network
On the Edit menu, click Go To, and then click Other Location.
Type mssupport.
Double-click the MS Software Library icon.
Find the appropriate product area.
Locate and Download MSSFS.EXE.
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
| Modification Type: | Major | Last Reviewed: | 11/6/2002 |
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| Keywords: | KB108831 |
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