OFF97: Color Shift Occurs When Printing in Windows 98 (108729)



The information in this article applies to:

  • Microsoft Word 97 for Windows
  • Microsoft Excel 97 for Windows
  • Microsoft PowerPoint 97 for Windows
  • the operating system: Microsoft Windows 98

This article was previously published under Q108729

SYMPTOMS

When you print a document from an Office 97 program, the colors contained in the document may not print as expected. For example, the color red prints as orange.

CAUSE

This problem may occur if the following conditions are true:
  • You are using a printer driver that supports Image Color Matching (ICM).

    -and-

  • You are printing in Microsoft Windows 98.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2.

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2


Modification Type:MajorLast Reviewed:5/6/2003
Keywords:kbbug kbfix kbQFE KB108729