WFWG 3.11 Err Msg: Error 1: An Internal Error Occurred (108421)


The information in this article applies to:

  • Microsoft Windows for Workgroups
This article was previously published under Q108421

SYMPTOMS

Running the NET START FULL command at the MS-DOS command prompt or entering Microsoft Windows for Workgroups yields the following error message:
Error 1: an internal error occurred.

CAUSE

This error may be caused by:

  • The presence of the DirectHost=No line in the [Network] section of the SYSTEM.INI file.

    -or-
  • The absence of IFSHLP.SYS in the CONFIG.SYS file.

RESOLUTION

To correct this problem, do one of the following:

  • If the [Network] section of the SYSTEM.INI file contains the DirectHost=No line, change the DirectHost= value to Yes or remove the line.
  • If your CONFIG.SYS file is missing the IFSHLP.SYS line, insert the following statement in the CONFIG.SYS file

    Device=<C:\WINDOWS>\IFSHLP.SYS

    where <C:\WINDOWS> is the drive and directory containing your Windows files.
Modification Type:MajorLast Reviewed:9/29/1999
Keywords:KB108421
©2002 Microsoft Corporation. All rights reserved.