Microsoft Networking Client Pack Availability (108242)

MORE INFORMATION

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While we have endeavored to supply as complete and accurate information as
possible, MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE
COMPLETENESS AND ACCURACY OF THIS INFORMATION. This document nor the lists
contained herein do not constitute an endorsement of any particular
manufacturer.

Microsoft and MS-DOS are registered trademarks and Windows and Windows NT
are trademarks of Microsoft Corporation. Other product names and trademarks
are property of their respective owners.

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The Microsoft Network Client Software is available for download free of
charge on CompuServe(R), MSDL, or at a charge of $49.95 from Microsoft Inside Sales. The terms and conditions of the software is an unlimited user license described in the README.TXT file, available for download as README.EXE in the same locations as the software.

To download the software from Compuserve type GO MNC from any ! prompt. To
download the software from the MSDL, dial (425) 936-6735. To obtain the
software from Microsoft Inside sales call (800) 426-9400 and request SKU
#2723850V100.

The Microsoft Network Client software contains the following network
clients and software:

   LAN Manager Basic Client Software for MS-DOS(R) Clients
   LAN Manager Enhanced Software for MS-DOS Clients
   LAN Manager Client Software for OS/2 Clients
   TCP/IP Protocol Stack
   Microsoft Data Link Control (DLC) Protocol
   Microsoft Remote Access Service (RAS) Client
   NetWare(R) Client Software for MS-DOS Clients

Before you can run the Setup program to install the Microsoft Network
Client, you must download the appropriate disk image files, and create
floppy disk installation sets of the Network Client files. For MS-DOS based
clients, there are five files that you must download. For OS/2 based
clients, there are four files that you must download. Each file is a self-
extracting zip file that expands into a disk image of one of the
installation disks.

Within the respective MS-DOS and OS/2 client download areas, the file
naming convention is

   DSKx-n.EXE (for MS-DOS based clients)
   OS23-n.EXE (for OS/2 based clients)

where x specifies the size of the floppy disk (3 for 3.5-inch 1.44 MB
floppies, or 5 for 5.25-inch 1.2 MB floppies), and n specifies the disk
number (1 to 5 for MS-DOS based client, 1 to 4 for OS/2 based client).

To create a floppy disk installation set, use the following syntax to copy
each of the disk images to an external drive

   <filename> -d <destination drive>

at the command prompt. The -d indicates that the directories on DSK3-1.EXE
are to be copied onto a disk located in the B drive. For example, to create
a 3.5-inch (1.44 MB) floppy disk of DSK3-1.EXE, type the following:

   DSK3-1.EXE -d b:

For the Microsoft Network Client for MS-DOS, label each of the five disks
as follows:

   ZIP FILE        DISK LABEL
   =====================================
   DSKx-1.EXE      Setup
   DSKx-2.EXE      Drivers1
   DSKx-3.EXE      Drivers2
   DSKx-4.EXE      Remote Access Service
   DSKx-5.EXE      NetWare(R) Client

For the Microsoft Network Client for OS/2, label each of the four disks as
follows:

   ZIP FILE        DISK LABEL
   ==================================
   OS23-1.EXE      OS/2 Setup
   OS23-2.EXE      OS/2 Workstation 1
   OS23-3.EXE      OS/2 Workstation 2
   OS23-4.EXE      OS/2 Driver 1

Microsoft Network Client Documentation Offer
============================================

Microsoft offers full printed documentation for the Microsoft Network
Clients (either with or without disks), including the following titles:

   Installation Guide for Clients
   User's Guide for Microsoft Windows(TM) Clients
   User's Guide for MS-DOS(R) Clients
   NetWare Connectivity Guide

To order or obtain further information about these products call Microsoft
Inside Sales at (800) 426-9400 and ask about either of the following
products:

   Part #272-055-040
   Microsoft Network Client 2.2 MLP Documentation Kit
   (contains printed documentation only)

   Part #2723850V100
   Microsoft Network Client Pack
   (same as above, but includes disks)

When you order the Documentation Kit, please indicate that you would like
to order the documentation (part #272-055-040) for the Network Client
software that is posted on the Internet or CompuServe. (Ordering
documentation usually requires proof of purchase.)

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Your Guide to Service and Support for the Microsoft Network Client Pack


ADVANCED SYSTEMS PRODUCTS SUPPORT OPTIONS
=========================================

The following support services are available from Microsoft for Microsoft
Advanced Systems products, including Microsoft Mail Server and its
gateways, SQL Server, LAN Manager, Windows NT, Windows NT Advanced Server,
and SNA Server.

Electronic Services
-------------------

Microsoft Forums:

These forums are provided through the CompuServe Information Service, (800)
848-8199, representative 230 (sales information only). Access is available
24 hours a day, seven days a week, including holidays.

These forums enable an interactive technical dialogue between users as well
as remote access to the Microsoft Knowledge Base of product information,
which is updated daily. These forums are monitored by Microsoft support
engineers for technical accuracy. If you are already a subscriber, type "GO
<forum name>" at any ! prompt.


   MSCLIENT    Microsoft Network Client
   WINNT       Microsoft Windows NT support
   MSSQL       Support for Microsoft SQL Server
   MSWRKGRP    Microsoft Mail
   MSNETWORKS  Microsoft LAN Manager support
   MSWIN32     Information on Win32
   MSDR        Development-related discussion forum
   WINEXT      Support for extensions and drivers for Windows
   WINSDK      Support for Microsoft Windows Software Development Kit

Microsoft Download Service:

Use the Microsoft Download Service (MSDL) to access the latest technical
notes on common advanced system products support issues by modem. MSDL is
at (425) 936-6735, available 24 hours a day, seven days a week, including
holidays (1200, 2400, or 9600 baud; no parity, 8 data bits, 1 stop bit).

Telephone Support
-----------------

Priority Telephone Support:

Get technical support from a Microsoft engineer. Microsoft offers pay-as-
you-go telephone support from a Microsoft engineer, available 24 hours a
day, seven days a week, except holidays. Choose from these options:

   Per Incident: Dial (900) 555-2100. $150.00 per incident.
   (Charges appear on your telephone bill.)

   Per Incident: Dial (800) 936-5900. $150.00 per incident.
   (Charges billed to your Visa, MasterCard, or American Express.)

   10-pack: Ten incidents for $995 prepaid.

Additional Information
----------------------

For additional information about Microsoft support options or for a list of
Microsoft Solution Providers, call The Microsoft Sales and
Information Group at (800) 936-3500, Monday through Friday, 6:00 A.M. to
6:00 P.M., Pacific time, excluding holidays.

This list includes only domestic support programs.

Microsoft's customer support services are subject to Microsoft's then-
current price, terms, and conditions.

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