PC DirSync: Requestor Inactive for Longer Than Update Window (108067)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.0a
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q108067 SYMPTOMS
The following error messages can be logged to the DIRSYNC.LOG file.
For Mail versions 3.0 and 3.0b, the errors are:
Warning [ 4] Error reading file: MSTTRANS
Error [ 129] Could not find the specified sync number PCM:Net/PO
For Mail version 3.2 and 3.5, the errors are:
Error [ ] PCM:Net/PO Error [138] Server sync does not exist anymore (0) Error [139] Number of missing transactions = 1300 (0->1299) CAUSE
These errors occur when a requestor postoffice does not participate in
directory synchronization (Dir-Sync) for a period greater than the Keep
Updates time (in Admin, Config Dir-Sync, Server Updates). Global updates
that are older than the number of update window days will likely be purged,
and when the inactive requestor becomes active again, these warning
messages are logged.
For Mail 3.2 and 3.5, the numbers at the end of the messages report the
number and
location of the missing transactions in the MSTTRANS.GLB file (the master
list of all transactions to the server). This file is routinely purged of
transactions that are older than the Keep Updates window. If the requestor
does not participate in Dir-Sync for a time greater than the Keep Updates
time, transactions may be purged and the errors reported when the requestor
resumes Dir-Sync.
In the error messages, Net and PO indicate the requestor that is missing
the transactions. If the type is a gateway, PCM will be changed to the type
of gateway involved (for example, SNADS, PROFS, or SMTP).
RESOLUTION
The requestor postoffice must send its complete address list to the server
(via the Mail Administrator program Config, Dir-Sync, Requestor, Export
command) and request the full list from the server (via the Mail
Administrator program Config, Dir-Sync, Requestor, Import command) in order
to re-synchronize with the server and have its updated list sent to all
other requestor postoffices.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, 3.2,
and 3.5 of Microsoft Mail for PC Networks. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
| Modification Type: | Major | Last Reviewed: | 11/4/1999 |
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| Keywords: | KB108067 |
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