Writer: Borders Don't Print on PostScript Printer (107655)
The information in this article applies to:
- Microsoft Creative Writer for Windows 1.1a
- Microsoft Creative Writer
- Microsoft Creative Writer for Windows 1.1
This article was previously published under Q107655 SYMPTOMS
You may find that borders do not print, and that only your text and/or
graphics appear on the printout. This occurs if you are using the Dell
VGA 640 x 480 or 800 x 600 256-color video drivers and are printing to a
PostScript printer. The problem does not occur if you either switch to
the standard VGA driver or print to a non-PostScript printer.
Microsoft has confirmed this to be a problem in Creative Writer
versions 1.0, 1.1 and 1.1a. We are researching this problem and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
RESOLUTION
To correct this problem, do one of the following:
- If available, obtain a newer version of the Dell 256-color video
driver you are using. The problem may be corrected in newer versions
of the drivers.
- Install another 256-color driver supported by your video card, if
available.
- Install the standard Windows VGA video driver.
- Print to a non-PostScript printer.
After changing video drivers, restart Windows and try printing the
document again.
For more information on Dell video drivers, contact Dell Computer
Corporation's technical support department at (800) 624-9896.
| Modification Type: | Minor | Last Reviewed: | 8/15/2005 |
|---|
| Keywords: | KB107655 |
|---|
|