STOP Message: Exception Error in NTOSKRNL.EXE (107378)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q107378 SYMPTOMS
Calling the QueryDosDevice() API with an incorrect device name causes a
STOP message to appear. An unhandled kernel exception error is generated in
NTOSKRNL.EXE.
CAUSE
If you use "C:\" instead of "C:" for the device name, the object manager
module of Windows NT incorrectly releases memory holding references to the
present drive. After several calls to QueryDosDevice(), the STOP message
appears.
RESOLUTION
Use the correct device name ("C:").
STATUS
Microsoft has confirmed this to be a problem in Windows NT and
Windows NT Advanced Server version 3.1. This problem was corrected in
the latest U.S. Service Pack for Windows NT and Windows NT Advanced
Server version 3.1. For information on obtaining the Service Pack,
query on the following word in the Microsoft Knowledge Base (without
the spaces):
| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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| Keywords: | KB107378 |
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