Encarta: GP Fault with Diamond Speedstar Pro Video Card (106548)


The information in this article applies to:

  • Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
  • the operating system: Microsoft Windows 95
This article was previously published under Q106548

SYMPTOMS

Using the Diamond Speedstar Pro video card and driver in 1024 x 768 256-color Large Fonts mode may cause a general protection fault (GPF) when Encarta draws its contents screen. Also, some screens may be partially cut off, or text may be illegible. This problem may also occur when using the Diamond Speedstar Pro video card and driver with 800 x 600 256-color Large Fonts.

All other video modes work correctly, including the 1024 x 768 256-color Small Fonts mode.

RESOLUTION

If You Are Using 1024 x 768 256-Color Large Fonts

Switch to a video mode other than the 1024 x 768 256-color Large Fonts mode.

If You Are Using 800 x 600 256-Color Large Fonts

Switch to the 640 x 480 256-color Small Font video mode.

MORE INFORMATION

For more information, contact Diamond Computer Systems:
  • Technical support: (408) 325-7100
  • BBS support 2400 only: (408) 325-7080
  • BBS support 9600 only: (408) 325-7175
Diamond Speedstar is manufactured by Diamond Computer Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:10/7/2003
Keywords:KB106548
©2003 Microsoft Corporation. All rights reserved.