RASPHONE: Login Fails on Callback After Changing Password (105625)


The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q105625

SYMPTOMS

Password authentication fails in the following situation:

  1. Create a new account and choose the User Must Change Password at Next Logon box.
  2. Use RASPHONE and the account you just created.
  3. Change your password when prompted.
  4. When prompted for a callback number, type in the client's phone number.
When you try to use the new password, authentication fails.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbnetwork KB105625
©2003 Microsoft Corporation. All rights reserved.