Err Msg: Incorrect Function... When Accessing a CD-ROM (104074)
The information in this article applies to:
- Microsoft Windows NT Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q104074 SYMPTOMS
Under Windows NT, if there is an audio disc in a CD-ROM drive, a non_PC
format disk, rather than a data disc, or a dirty CD data Disk trying to be
accessed, the following misleading error message appears in File Manager
when you try to access the drive either locally or over a network:
Incorrect Function
This error message may also appear in other applications trying to
access the CD-ROM drive, such as Windows NT Setup. From a virtual
MS-DOS machine (VDM), a different misleading error message appears:
The system cannot find the drive specified.
CAUSE
This error may be caused by either hardware or software issues. It is most
commonly caused by a dirty CD-ROM disk, or by attempting an incorrect
function such as attempting to access a data disk with the CD Player
applet.
If these conditions are ruled out, the cause will be either a faulty CD-ROM
disk or faulty hardware.
RESOLUTION
To resolve this problem, do one of the following:
- Replace the audio disc with the desired data disc.
- Clean the data CD disk with a CD cleaning solution.
- Verify that the hardware is functioning correctly.
- Try another disk to see if the problem can be reproduced.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.1
and Windows NT Advanced Server version 3.1. We are researching this
problem and will post new information here in the Microsoft Knowledge
Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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| Keywords: | kbother KB104074 |
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