RAS Password Authentication Failed (103828)
The information in this article applies to:
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows 3.1
This article was previously published under Q103828 SYMPTOMS
Windows NT Remote Access Clients cannot be validated if the password
contains extended characters. Extended characters have ASCII codes
above 128.
CAUSE
If your Windows NT RAS client password contains any Extended characters,
RAS client authentication will not properly convert their case (that is,
uppercase versus lowercase). This will cause Windows NT RAS authentication
to fail. It works fine for characters "a-z" and "A-Z."
RESOLUTION
Until a bug fix is released, do not use extended characters in your
Windows NT passwords. This is especially true for Remote Access and
Services for Macintosh.
STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. This problem was corrected in the latest U.S.
Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For
information on obtaining the Service Pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):
REFERENCES
- For more information about why RAS must convert the character case
of passwords, query on the following words in the Microsoft Knowledge Base:
RAS and LAN and Manager and Password and Authentication
- For more information about other Windows NT password authentication
problems, query on the following words in the Microsoft Knowledge
Base:
Windows and NT and Extended and Character and Password and
Problems
- For more information about Windows NT Authentication, query on the
following words in the Microsoft Knowledge Base:
INF and User and Authentication and Windows and NT
| Modification Type: | Major | Last Reviewed: | 10/30/2003 |
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| Keywords: | kbnetwork KB103828 |
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